Operating experience, without hiring a full-time executive to get it.

kapchur consulting works with small businesses, solo practitioners, and small law firms: organizations that need practical, operationally grounded advice rather than technology adopted because it is new.

Downtown Seattle, the Space Needle and Mount Rainier at dusk
Seattle and Mount Rainier at dusk · Photo: Richard L. Wood

Information technology

The decision-maker's side of IT. I research the options, help you choose what fits, and hold your provider to it. Implementation stays with your MSP.

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Artificial intelligence

Where AI genuinely earns its place, and the governance that has to be around it before a firm turns a tool loose on confidential work.

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Business consulting

Process, operations, and the strategy questions underneath both.

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How I work

For any organization handling sensitive information, privacy, security, confidentiality, accuracy, and human judgment come first, with AI supporting professional judgment rather than replacing it.

A sample of the work

Twenty projects are written up in full on the case studies page, all of them from 2026. Each case takes a different path to solving a hard problem with AI.

239verified notice-language requirements

Building a verified landlord-tenant compliance library with AI research agents

A single rental notice can be governed by four layers of law at once, state, city, housing authority, and federal voucher rules, and they don't always point the same direction. Getting from that tangle to 239 verified notice-language requirements meant building a reference that would rather refuse an answer than guess at one.

~20,000lines of undocumented code, reverse-engineered

Reverse-engineering a 15-year-old document automation system before replacing it

Nobody left at the firm understood the 15-year-old macro system that assembled its core documents, and the person who built it was long gone. Reverse-engineering roughly 20,000 lines of undocumented code fast enough to matter meant living by one rule: label every claim as inferred or verified, and log every reversal instead of quietly fixing it. That rule caught a wrong assumption a person, not a document, ended up correcting.

15use cases scored against risk and the state bar's ethics opinion

Giving a law firm a scored AI roadmap and a governance starting point

A law firm's AI adoption had been happening ad hoc, and attorneys carry real ethical duties around competence, confidentiality, and supervision that ad hoc doesn't satisfy. Replacing it meant scoring fifteen use cases against risk and the state bar's own ethics opinion, and being willing to hold some of them back, including one that looked ready until a transcription test came back unreliable.

~25,000general ledger transactions

Engineering a budget-versus-actual workbook and a budget research assistant

Did we budget for this? was a question that kept getting answered from memory, against a general ledger export of roughly 25,000 transactions and several competing versions of the same detail sheet. The fix wasn't just a better workbook. It was a queryable record that could name the exact cell and the exact email thread behind an answer, and say plainly when it couldn't.

272URLs checked, split across ten parallel agents

Auditing a court-rules reference library with parallel AI link checking

One staff member had built a 295-file court-rules reference library by hand over years, and nobody could say how much of it was still accurate. Checking is exactly what a large, informally maintained library resists, so the audit split 272 URLs across ten parallel agents just to get through it, and the real finding wasn't a broken link. It was that nothing could be verified automatically until each jurisdiction had a documented source of truth.

Five office moves, ten months, no disruption to clients

Planned and executed five office moves across three offices between December 2024 and September 2025, including integrating an acquired firm's Bellevue office into a new Seattle office, coordinating firm leadership, attorneys, staff, building management, IT providers, and vendors throughout.

See all twenty case studies, filterable by who the work was for and what it solved.

Pull up a chair.

Let's talk through where things stand, and where they could go.